Definitions
For the purposes of these Terms & Conditions, the following definitions apply:
- "teh4d" / "the Platform" / "we" / "us" / "our" — refers to the teh4d online betting platform operated at teh4d.pro and all associated services.
- "Member" / "you" / "your" — refers to any individual who has registered an account on teh4d or who accesses any part of the teh4d platform.
- "Account" — refers to the individual registered account created by a Member to access and use teh4d services.
- "Balance" / "Wallet" — refers to the Rupiah-denominated funds held within a Member's teh4d account, comprising real-money funds and, where applicable, bonus funds held separately.
- "Real Money Balance" — refers to funds deposited by the Member from their own verified Indonesian bank account or e-wallet, excluding any bonus funds.
- "Bonus Balance" — refers to promotional funds credited by teh4d to a Member's account subject to wagering requirements and promotional terms.
- "Wagering Requirement" — refers to the minimum total wager amount that must be placed before bonus funds or bonus winnings become eligible for withdrawal.
- "KYC" (Know Your Customer) — refers to the identity and document verification process teh4d uses to confirm a Member's identity, age, and payment method ownership.
- "Services" — refers to all betting, gaming, and entertainment products offered on the teh4d platform, including sportsbook, live casino, slot games, and any other product category.
- "IDR" / "Rupiah" / "Rp" — refers to the Indonesian Rupiah, the sole currency in which teh4d accounts are denominated.
Acceptance of Terms
By accessing teh4d.pro, registering a Member account, making a deposit, placing a wager, or using any part of the teh4d platform in any way, you acknowledge that you have read these Terms & Conditions in full and agree to be bound by them. These terms apply to all Members, regardless of the method by which they access the platform — including desktop browsers, mobile browsers, and any application interface.
teh4d reserves the right to amend these Terms & Conditions at any time. Amendments will be published on this page with an updated effective date. Your continued use of the teh4d platform following the publication of any amendment constitutes your acceptance of the revised terms. If you do not agree with any change, you must cease using the platform and may request account closure by contacting teh4d support.
These Terms & Conditions should be read in conjunction with teh4d's Privacy Policy, Responsible Gaming Policy, and any specific promotional terms issued in connection with individual bonus offers. In the event of any conflict between these Terms & Conditions and specific promotional terms, the promotional terms will prevail with respect to the specific offer only.
Eligibility
To be eligible to register and use a teh4d account, you must satisfy all of the following conditions at the time of registration and at all times during which you maintain an active account:
- You must be a natural person of at least 21 years of age. teh4d does not permit access to any person under the age of 21, and any account found to be held by an underage individual will be suspended immediately.
- You must be a resident of Indonesia or otherwise accessing teh4d from a jurisdiction in which online betting is not explicitly prohibited under the laws applicable to you personally.
- You must not be registered as a self-excluded player on teh4d or have been previously permanently banned from the platform.
- You must be acting on your own behalf and not as an agent, representative, or nominee of any third party.
- You must have full legal capacity to enter into a binding agreement under the laws of your jurisdiction.
- You must not be an employee, contractor, director, or immediate family member of an employee or contractor of teh4d or any of its affiliated service providers.
teh4d reserves the right to request documentary evidence of eligibility at any time, including but not limited to a national identity card (KTP), passport, or other government-issued identification document. Failure to provide satisfactory documentation within a reasonable timeframe may result in account suspension.
Account Registration
Each individual is permitted to hold one teh4d account only. The creation of multiple accounts by a single individual — whether under the same identity or different identities — is strictly prohibited and constitutes grounds for immediate account suspension and forfeiture of all balances.
During registration, you are required to provide accurate, truthful, and complete information including your full legal name, date of birth, residential address in Indonesia, email address, and Indonesian mobile number. You agree to keep this information current and to notify teh4d of any changes by contacting support.
You are solely responsible for maintaining the confidentiality and security of your account credentials, including your username and password. You must not share your teh 4d login credentials with any other person. teh4d will not be liable for any losses arising from unauthorised account access resulting from your failure to maintain credential security.
teh4d reserves the right to refuse any registration application at its sole discretion without being required to provide a reason. Account approval is not automatic and may be subject to identity verification checks prior to the account being activated for depositing and betting.
Identity Verification (KYC)
teh4d operates a Know Your Customer (KYC) verification process in accordance with its platform security and anti-fraud standards. KYC verification may be requested at registration, prior to processing any withdrawal, or at any other time at teh4d's discretion.
The following documents may be required as part of the KYC process:
- Proof of Identity: A valid government-issued photo identification document, such as an Indonesian National Identity Card (KTP), passport, or driver's licence (SIM).
- Proof of Address: A recent utility bill, bank statement, or other official document confirming your registered residential address in Indonesia, dated within the last three months.
- Proof of Payment Method: Evidence confirming that the bank account or e-wallet used for deposits is registered in your own name — for example, a screenshot of your BCA, BRI, BNI, Mandiri, OVO, DANA, or GoPay account showing your name and account number.
All submitted KYC documents are handled in accordance with teh4d's Privacy Policy. Documents are used solely for identity verification purposes and are not shared with third parties except where required by applicable platform security protocols.
Withdrawals may be held pending completion of KYC verification. teh4d reserves the right to suspend account activity and withhold pending withdrawals where a Member fails to provide satisfactory KYC documentation within a reasonable period following a request.
Deposits
All teh4d accounts are denominated in Indonesian Rupiah (IDR). Deposits must be made using a payment method registered in the Member's own name. Third-party deposits — that is, deposits made from a bank account or e-wallet belonging to another person — are strictly prohibited and may result in account suspension pending investigation.
teh4d currently supports the following deposit methods for Indonesian members:
- Bank Transfer: BCA, BRI, BNI, Mandiri, CIMB Niaga, Bank Permata, BSI (Bank Syariah Indonesia), OCBC NISP.
- E-Wallets: OVO, DANA, GoPay, ShopeePay, LinkAja.
Deposits are generally credited to your teh4d account balance within seconds of successful transfer confirmation. teh4d does not charge fees on deposits; however, your bank or e-wallet provider may apply their own transaction charges, for which teh4d accepts no responsibility.
Minimum and maximum deposit amounts are displayed on the teh4d deposit page at the time of transaction and may vary by payment method. teh4d reserves the right to adjust deposit limits at any time. Deposits made in error cannot be reversed once credited to your account balance.
Withdrawals
Withdrawal requests may only be directed to a bank account or e-wallet registered in the Member's own legal name and matching the identity information on file with teh4d. teh4d does not process withdrawals to third-party accounts under any circumstances.
Withdrawal requests submitted by verified Members are typically processed within 5 to 15 minutes of submission. Processing times are available 24 hours a day, 7 days a week, including Indonesian public holidays. In exceptional circumstances — for example, where additional security checks are triggered — processing may take longer, and the Member will be notified via the contact details on file.
Withdrawals may be delayed or withheld in the following circumstances:
- The Member has not completed KYC verification to teh4d's satisfaction.
- The withdrawal amount includes bonus funds that have not yet met the applicable wagering requirement.
- teh4d has reasonable grounds to suspect fraudulent activity, money laundering, or breach of these Terms & Conditions relating to the funds in question.
- The Member's account is under active investigation for a reported dispute or security incident.
- The withdrawal destination account details do not match the Member's verified account information.
Minimum and maximum withdrawal amounts are displayed on the teh4d withdrawal page at the time of request. teh4d reserves the right to apply withdrawal limits appropriate to the Member's account tier and verification status.
Bonuses & Promotions
teh4d offers a range of bonuses and promotional offers to both new and existing Members. All bonuses are subject to the specific terms and conditions stated at the time the offer is presented. By claiming any bonus, you agree to the applicable wagering requirements, game restrictions, time limits, and maximum withdrawal caps associated with that offer.
General bonus rules applicable to all teh4d promotions unless otherwise stated:
- Bonuses are credited to a separate Bonus Balance and cannot be withdrawn directly. Only winnings that exceed the wagering requirement — calculated from the Bonus Balance — become eligible for withdrawal as real money.
- Wagering requirements must be met within the time limit specified for each offer. Bonus funds not wagered within the stated period will expire and be removed from the account without replacement.
- Each bonus offer may only be claimed once per Member, per household, per device, and per IP address unless explicitly stated otherwise in the offer terms.
- teh4d reserves the right to withdraw, modify, or cancel any bonus or promotion at any time. Where a bonus is withdrawn after being credited to a Member's account, the Member will be notified and any unmet wagering requirement will be cancelled.
- Bonus abuse — including but not limited to the use of multiple accounts, coordinated play between accounts, irregular betting patterns designed to exploit bonus mechanics, or misrepresentation of identity to claim multiple sign-up bonuses — will result in forfeiture of all bonus funds, cancellation of associated winnings, and may result in permanent account suspension.
Betting Rules
All bets placed on teh4d are subject to the specific rules applicable to the product and market in which they are placed. Sportsbook bets, live casino wagers, slot game spins, and other bet types each carry their own governing rules, which are displayed within the relevant product section of the platform.
teh4d reserves the right to void any bet where: (a) the bet was placed on an event that has already commenced or concluded, (b) the odds or pricing displayed were the result of a technical error, (c) the bet would not have been accepted under teh4d's standard operating procedures, or (d) there is evidence that the bet was placed in connection with match-fixing, insider information, or any form of corrupt activity.
In the event of a dispute regarding the outcome of a bet, teh4d's records of bet placement and settlement shall be treated as definitive. Members who believe a bet has been settled incorrectly must raise a dispute via live chat support within 48 hours of settlement.
Minimum and maximum bet limits apply across all products and markets. These limits may vary by market, event, Member account tier, and promotional period. teh4d reserves the right to adjust individual Member bet limits at its sole discretion without prior notice.
Prohibited Conduct
The following conduct is strictly prohibited on teh4d and will result in immediate account suspension, forfeiture of balances, and may be referred to relevant authorities:
- Registering more than one account on the platform.
- Providing false, inaccurate, or misleading information during registration or KYC.
- Using automated software, bots, scripts, or any artificial intelligence tool to place bets or interact with the platform in a manner not intended for human users.
- Colluding with other Members to manipulate game outcomes, exploit bonus terms, or generate artificial betting patterns.
- Engaging in or facilitating match-fixing, spot-fixing, or any form of corrupt activity in connection with sporting events listed on the teh4d sportsbook.
- Accessing or attempting to access another Member's account without authorisation.
- Using the teh4d platform for any form of money laundering or financing of illegal activities.
- Exploiting technical errors, bugs, or system vulnerabilities for financial gain. Any winnings resulting from an identified error are void and will be reversed.
- Using the platform in violation of any applicable law or regulation of your jurisdiction.
Intellectual Property
All content on the teh4d platform — including but not limited to the teh4d brand name, logo, website design, software, graphics, text, game interfaces, and data — is the intellectual property of teh4d or its licensed content suppliers. No content may be reproduced, distributed, modified, or used for commercial purposes without the prior written consent of teh4d.
Game titles, studio names, and associated assets (including Pragmatic Play, Evolution Gaming, PG Soft, NetEnt, Microgaming, Habanero, and Spribe) remain the intellectual property of their respective owners and are used on teh4d under licence. Members have no rights in any third-party intellectual property displayed on the platform.
Privacy & Data
teh4d collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms & Conditions by reference and available at /privacy-policy. By registering an account, you consent to teh4d processing your personal data as described in the Privacy Policy.
teh4d uses 256-bit SSL encryption across all pages and transactions to protect the security of data transmitted between your device and the platform. Your account password is stored in encrypted form and is never accessible in plain text by teh4d staff.
Responsible Gaming
teh4d is committed to promoting responsible gaming among all Members. The platform provides deposit limits, loss limits, session time reminders, cooling-off periods, and self-exclusion tools, all accessible from within your account settings. teh4d strongly encourages all Members to use these tools proactively.
If you believe your gambling has become problematic, contact teh4d support at any time to request immediate self-exclusion. A self-excluded Member's account will be restricted for a minimum period of six months, during which no deposits or bets may be placed. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.
For full information on teh4d's responsible gaming tools and player protection resources, please review the dedicated Responsible Gaming page at /responsible-gaming. The teh4d platform is strictly 21+ only.
Limitation of Liability
To the fullest extent permitted by applicable law, teh4d's total liability to any Member arising from or in connection with the use of the platform — whether in contract, tort (including negligence), or otherwise — shall be limited to the net real-money deposit balance held in the Member's account at the time the claim arises.
teh4d shall not be liable for:
- Any loss of profits, revenue, or anticipated savings, whether direct or indirect.
- Any indirect, consequential, or special loss or damage of any nature.
- Losses arising from service interruptions caused by scheduled maintenance, unscheduled technical issues, third-party infrastructure failures, or force majeure events including but not limited to natural disasters, power outages, government actions, or civil unrest.
- Any loss resulting from your reliance on information provided on the platform, including odds, statistics, or editorial content.
- Unauthorised access to your account resulting from your failure to secure your login credentials.
Nothing in these Terms & Conditions shall exclude or limit teh4d's liability for fraud, gross negligence, wilful misconduct, or any other liability that cannot be excluded or limited under applicable law.
Suspension & Termination
teh4d reserves the right to suspend or terminate any Member account at any time and for any reason, including but not limited to breach of these Terms & Conditions, failure to complete KYC verification, suspected fraudulent activity, or any conduct that teh4d reasonably believes poses a risk to the platform or to other Members.
Where an account is suspended or terminated due to a breach of these terms, teh4d may withhold any balance pending investigation. If the investigation concludes that a breach has occurred, teh4d reserves the right to forfeit the balance. Real-money funds not associated with any breach will be returned to the Member via a verified payment method following the conclusion of the investigation.
Members wishing to close their own account voluntarily may do so by contacting teh4d support. Upon voluntary closure, any real-money balance remaining in the account after settlement of pending bets will be returned to the Member's verified payment method within a reasonable timeframe.
Amendments to These Terms
teh4d reserves the right to amend, update, or replace these Terms & Conditions at any time. The most current version will always be published at /terms-conditions with the effective date clearly stated at the top of the document.
Where amendments are material — meaning they substantially affect Members' rights or obligations — teh4d will make reasonable efforts to notify active Members via the email address on file or via a notice displayed upon teh4d login. Continued use of the platform after the amended terms have been published constitutes acceptance of the revised terms.
It is your responsibility to review these Terms & Conditions periodically. If you do not agree to any amendment, you must cease using the platform and contact teh4d support to request account closure.
Governing Law & Dispute Resolution
These Terms & Conditions and any dispute or claim arising from or in connection with them shall be governed by and construed in accordance with applicable international online gaming regulations and the internal platform policies of teh4d. teh4d operates as an internationally oriented platform serving Indonesian players and applies its terms consistently across all Members.
In the event of a dispute between a Member and teh4d, the Member should first contact teh4d's customer support team via live chat or email to attempt an informal resolution. teh4d commits to responding to all formal disputes within 5 business days of receipt.
If a dispute cannot be resolved informally, both parties agree to attempt resolution through good-faith negotiation prior to commencing any formal proceedings. teh4d's records of all transactions, bets, and account activity shall be treated as prima facie evidence in any dispute proceedings.
Contact
If you have any questions regarding these Terms & Conditions, wish to raise a formal dispute, or require assistance with your teh4d account, please contact the teh4d support team through the following channels:
- Live Chat: Available 24/7 via the teh4d platform — the preferred channel for urgent account matters.
- Support Email: [email protected] — for non-urgent queries, formal complaints, and document submission. Please note this address is for plain-text reference only.
teh4d's support team includes native Indonesian-speaking agents available at all hours, including Indonesian public holidays such as Idul Fitri, Nyepi, and Indonesian Independence Day (17 August). Response times via live chat are typically under two minutes. Email responses are issued within 24 hours of receipt during standard operating periods.